Privacy Policies
THE COLLECTION takes your privacy seriously and is committed to safeguarding your privacy online. This below describes THE COLLECTION’s policy regarding standard information collected in normal website usage as well as information you provide when you visit our website pages. The amount and type of information received depends on how you use our site.
Guiding Principles:
THE COLLECTION respects the privacy of individuals who visit our website, send us e-mails, or participate in features/services we offer online. Accordingly, our policy regarding online privacy has been developed using the following guiding principles: Our dealership collects information online primarily to provide our visitors with a more relevant experience on our sites. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Our dealership will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us. Our dealership will not share any information you’ve provided to us with anyone without your consent other than to provide the service you’ve requested.
Non-Personally Identifiable Data:
Anytime you visit our website, we may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your browser, your service provider, your IP address and any search engine you may have used to locate the site. We use this information to help diagnose problems with our server, administer the website, and compile broad statistical data. In addition, we gather certain navigational information about where you go on our website. This information enables us to determine which areas of the websites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual’s consent.
Collection of Personal Information:
At times, particularly when you use one of our online services (i.e., new car buying, pre-owned certified buying, Kelley Blue Book, etc.) THE COLLECTION may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to fill out any one of these forms. If you choose to use one of these online services, however, THE COLLECTION may require that you provide information, which may include your name, mailing address, e-mail address, social security number (for credit application) or other personally identifying information. When you submit personal information to THE COLLECTION, you understand and agree that THE COLLECTION may access, store, and utilize your customer profile information. We may share information about your personal information with reputable credit reporting agencies as authorized under federal and state laws, but only as lawfully permitted or required. We collect this information for a variety of reasons, including but not limited to informing you of special offers, and other products and services from THE COLLECTION. If you do not want the information you provide to THE COLLECTION to be shared with other companies, please see opt out procedures below.
Information Voluntarily Provided:
Any information you provide to us (i.e. name, e-mail address, cell phone number, etc.) when you enroll in one of our email reminder services, SMS correspondence, request for information, or use any of the other interactive portions of our website, is securely maintained on our server and internal systems. This information may be used to provide you with information you’ve requested about our company, our products and our services, or to provide you with special notices. You may opt out of receiving future communications at any time (see opt-out Procedures below). This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region.
Information Collected from Other Sources:
To help us better understand and respond to your needs and interests, we may in the future receive information about you from other sources. We will ask any provider of such information to represent and warrant that the information has been gathered and maintained in accordance with all state and federal laws. Any such information will be maintained by us in accordance with the standards set forth in this privacy policy along with other personal information you’ve provided.
Disclosure of Personal Information:
Our dealership understands the importance of your privacy. We collect and maintain the personal information of our consumers for our use and our subsidiaries. We do not sell, rent, or trade consumer information to third parties, other than as described below. Third parties may collect personally identifiable information about your online activities over time and across different websites when you use this website.
Business Partners:
Our dealership may partner with select retailers and other companies at various times to provide expanded services to our site visitors. As part of such a relationship, we may share with these companies the use of certain interactive website functions (i.e. email and SMS reminders). Information provided by site visitors through the use of such interactive functions may be available to both our dealership and our partners.
Agents:
Our dealership may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services, SMS services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from agents working on our behalf.
Compliance with Law/Safety:
Our dealership may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Web sites, the sites themselves, or the public.
Use of Cookies:
Our dealership may use a browser feature known as a “cookie.” Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience. Our dealership uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to our websites. Cookies can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our website. The “help” section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. Our website has been designed to take advantage of the use of cookies. Should you configure your browser to decline their use, certain features of our website may not function correctly and you may be required to renter any user IDs and passwords more frequently.
SMS/Text Messages:
When you are using our dealership’s website, you may elect to enroll in SMS communication services. By opting for this communication method, I authorize the team at THE COLLECTION to send SMS text messages, or other electronic/ATDS messages, to your cell phone from time to time to convey information regarding my vehicle, special offerings/promotions, private event invitations, appointment confirmations and reminders; and alternative transportation such as VIP shuttle service, Uber, Lyft, etc. I understand that standard text messaging rates will apply. I agree not to hold THE COLLECTION liable for any electronic messaging charges or fees generated by this service. This is entirely optional and has no bearing on making a purchase or receiving services from THE COLLECTION. I recognize that I may withdraw this permission at any time (see opt-out Procedures below).
Online Reviews:
Your team at THE COLLECTION would love to hear how we did. This will help us in better serving you in the future. As such, we may send you surveys via email or SMS text to rate your experience. You may opt out of receiving future communications at any time (see opt-out Procedures below).
Accessing Our Web Sites from Outside of the United States:
If you are visiting our website from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S.
External Links:
Our Web sites contain links to other sites. Our dealership is not responsible for the privacy practices or the content of such Web sites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from one of our Web sites.
Passwords:
The personal data record created through your registration with our Web site can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.
Public Forums:
Our Web sites may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.
Opt-out Procedures:
You may always opt-out of receiving future communications from our dealership. You may withdraw this permission at any time by mailing a written request to THE COLLECTION at the following address: 200 Bird Road, Coral Gables, FL 33146.
Disclaimer:
THE COLLECTION is not responsible for mistakes in pricing or detail information resulting from either human or technical error. Prices are subject to change. Individual vehicles, with or without accompanying VIN or stock numbers, are subject to prior sale. Prices shown exclude tax, license, title and documentation fees. Contact THE COLLECTION for all current pricing and availability information.
Contacting the Web Sites:
If you have questions concerning this Privacy Policy or the practices of this site, you may contact us.